Privacy policy

This page says how vanlowfamilyfarm.com (the Site) handles your information when you visit or order.

Contact

Questions or a complaint: vanlowfamilyfarm@gmail.com, or mail Van Low Family Farm LLC, 62236 Marengo River Rd, Marengo WI 54855, United States. Phone 785-806-2265.

What we collect

When you use the Site we collect device information so the store loads and we can see what pages people use: browser, IP address, time zone, cookies, pages and products viewed, search terms. That is collected automatically through cookies, log files, tags, and pixels. We share it with Shopify, who hosts the store.

When you order we collect what we need to fill the order: name, billing and shipping address, payment details, email, and phone. That comes from you. We share it with Shopify, our payment processors, and the carrier that ships the box.

If you email us for help, we keep that conversation so we can answer you.

The Site is not meant for children. We do not try to collect information from kids. If you think a child sent us information, email us and we will delete it.

We do not sell your personal information.

Sharing

We share information with companies that help us run the shop: Shopify (https://www.shopify.com/legal/privacy), payment processors, and shipping carriers. We may also share information if the law requires it.

We use Shopify analytics on the store. If we run ads, you can opt out of some targeted ads at https://optout.aboutads.info/. Facebook ads settings: https://www.facebook.com/settings/?tab=ads. Google ads settings: https://www.google.com/settings/ads/anonymous.

We use this information to take orders, ship them, prevent fraud, and tell you about the farm if you asked us to.

We keep order records until you ask us to erase them, unless we have to keep them for taxes or the law.

California residents can ask what information we have, ask us to correct it, or ask us to delete it. Email vanlowfamilyfarm@gmail.com.

Cookies

The store uses cookies so the cart, checkout, and login work. Shopify also uses cookies for analytics. You can block cookies in your browser. Some parts of checkout may not work if you do. We do not change our practices based on Do Not Track signals, because there is no single standard for them.

The Shopify cookie list for a storefront is here: https://www.shopify.com/legal/cookies

We may update this page when our practices change. Last updated: August 29, 2026.